“Hello Ted –
I am writing to say how pleased my husband, Robert, and I am with the service provided by your company. Your staff is well-trained, professional and efficient.
We are happy with the new air conditioning and upgraded heating system that you installed in our home.
Just wanted to say thank you for your wonderful service.”
Linda and Robert P.
“Dear Ted Steele,
On October 23, we had a Lennox system installed. We are extremely satisfied with it. Brad and Robert had both told us that the old Carrier was dying. We were anxious about the trouble, time and mess it was going to be. The handler closet is in the middle hallway – the route goes through the laundry area and the garage. There are bedrooms on both sides – our place is very small. We were not looking forward to the carnage! Tony and John showed up (on a rainy day) and assured all would be well. We left and when we returned, they were finishing up. House, garage, and even the yard around the unit were neat and clean – totally fantastic! Brad came to help change out something at the end – it was a long day for all of them! Brad also returned to change out “stuff” in the fuse box. Everyone involved did a great job. They retained their humor and spirit throughout this long, hard process. The results are amazing. We had a very bad install previously – with with pipes and wires exploding out of the bulkhead! We have the condensate drain that needs a pump! The closet was a mess to look at! It’s all changed – everything is sealed and neat. All of these men were very polite, professional and neat. Tony, especially, is very verbal and chop-chop and gives you confidence that the job is going to go well! He and John are a great team!
We have been with Kobie for a long time – this is the second house – and we are still happy!
P.S. I forgot to mention Leah – she is always very helpful. We’ve already received our rebate check!”
Augusta B.
“Just wanted to let you know that Tony installed a new AC at our office today and he did a great job. He was quick, professional, and friendly. He also made it a point that he left the office as clean as it was when he came in. Thanks again — Kobie Complete did another fantastic job!”
Michelle
Englewood
“I just wanted to drop a note of “thank you” for the great service I recently received from your technician Victor. He was very professional. In this day and age, it was so nice to have someone tell you everything he was going to do. I do hope you pay him well. I work at Walmart and I tell everyone how great the service was. Thank you again.”
Pat Greene
Port Charlotte
“We had our annual system cleaning and tune-up done today. Your employee Nikos greeted us at our door, introduced himself in a friendly manner, and explained what he was going to do. We noticed he had covers on his shoes. Not only did he do an outstanding job, but he was courteous and very helpful about things we can do ourselves in between tune-ups. He is a real asset to your company. We just wanted you to know how satisfied we were.”
Wayne L. Jacobus
North Port
“I want to commend the work performance of the two professionals who installed a new heat pump unit on my premises. Courtesy, competence, sensitivity were the traits in evidence. They are marketers of the product that makes for successful businesses–GOODWILL. Thanks for your prompt response to my problem and its successful resolution.”
Sincerely,
Marvin Demanzuk
Englewood
“I just wanted to let you know how pleased I am with the sales and installation process of our new air handler last week. Right from our first call requesting information, Kathy in your office handled our questions efficiently. Nikos did an excellent job of measuring, explaining what would be most suitable for our house, suggesting two or three systems, price ranges, and explaining financing options. He was pleasant, polite and knowledgeable. It was obvious as well that your installers had years of experience…they were also very effiicient, polite and knowledgeable. And they took exactly the four hours I was told it would take. All of these people certainly present a good impression of Kobie Complete.”
Sincerely,
Lois Girard
Englewood
“Just a note to thank you for the wonderful service I received from your company. Bob was great in explaining the contract and details to me before I signed it. Your crew did a super neat job in installing the unit. I will be more than happy to recommend your company to anyone. Good job, well done.”
Sincerely,
Ellen C. Edwards
Port Charlotte
“Everyone at Kobie Complete has been so nice and helpful – like a family. Having you install my new air conditioner has been one of the most pleasant experiences I’ve had since moving to Florida from Maryland three months ago. And best of all, my first utility bill dropped $63.00, {from $193 down to $130} right in the middle of summer! Keep up the great work.”
Donna Dickerson
Venice
“The team of men who installed two AC Units at my house in one day did a wonderful job. They were polite and professional. Thank you.” Regards,
Peggy Heil
Venice
“I am writing in praise of your service technician Scott, who came to my home for a service call last Friday. Thanks to him and his dedication to giving the customer the best service possible, my heating unit now works properly for the first time since it was installed by another company over 3 years ago. The original installers did (or didn’t do) some things that ended up costing me a lot of money over the years, not to mention annoyance, aggravation, and discomfort. Scott is certainly an asset to your company and you can take great pride in having him represent Kobie Complete Heating and Cooling.”
Ladeema Carruthers
Englewood
“The home we bought in Circlewood had a good air conditioner, but the thermostat wasn’t working properly. We called Kobie Complete on a Tuesday afternoon, and on Wednesday morning, we had our new thermostat! We really liked your technician. He was right on time, and so pleasant and respectful. We look forward to seeing you every year, now that we’ve purchased a maintenance agreement with your company to maintain our system.”
Clyde J. Miller
Venice
“I would like to thank you for sending the best technician you have, Nikos. He did an excellent job, and is very personable-a real gentleman. Thank you for staying in business and having qualified workers.”
Mrs. Lewis (Phyllis) Kurtz
Port Charlotte
“Dear Mr. & Mrs. Steele, The Board of Directors of Helping Hand is grateful for the large amount of food Kobie Complete Heating and Cooling donated to our pantry again this year. Thank you for helping the less fortunate this holiday season.”
Sincerely,
Barbara Liddle, Corresponding Secretary,
Englewood Helping Hands, Inc.